Holiday Home Guest FAQ
Every holiday let management company operates a little differently. Below we have highlighted some of our most frequently asked questions from both owners and guests and our answers. If you can’t find the answer to a question you are looking for please do get in touch. You can call us at 01273 640281 or write to us at [email protected]. We aim to get back to you as soon as possible!
FAQ’s for Guests
We are open 8am – 6pm Monday to Friday and 9am – 4pm on Saturdays. Our office number is 01273 640281 and we can also be reached via email at [email protected].
All of our homes come with a full set of sheets and towels for you to use so you do not need to bring your own. If you are staying near the beach, we do recommend that you pack a beach towel as these are not always available in our holiday lets.
We do provide a starter pack of amenities so that you don’t have to worry about heading to the shops upon arrival. This pack includes toilet paper, dish soap, hand soap, bin liner, shampoo and conditioner. If you are staying longer than a couple of days, we have located the nearest shop to your holiday let. These locations can be found in the tablet provided at the property.
We will do what we can to accommodate you for an early check-in or late check-out at your chosen property though this may not always be available. If you would like to make a request for an early check-in or a late check-out then you can do so by sending us an email at [email protected] or submit the late check-out request through the tablet at the property.
We want to make your check out process as simple as we can. Before you check out, please make sure that all the windows and doors are closed and locked, furniture is moved back to its original position and the rubbish is taken to the designated bins.
